SPEAKERS

Agita Jaber
Founder and President of JF Social
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Andres Martinez
CEO - Know Cultures
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Andrew Castellano
CEO - Sharc Creative
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Caroline Fabrigas
CEO - Scent Marketing
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Dan Offermann
Co-Founder - SmartFragrances LLC
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Jerry Brown
CEO - MadAve Group
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Aside from his duties as CEO, Jerry’s professional passions have always been sales, marketing and training. He’s an expert at strategic marketing, the customer experience, and point-of-entry and sensory marketing. He’s also skilled at tactical, strategic, and consultative selling; communication, sales management, and business development.
Jerry’s been practicing marketing for over 35 years. He was a pioneering member of the On Hold Marketing Association and has served as its Chairman, Vice-Chairman, and Marketing Chair. He served as President of the Toledo Chapter of The American Advertising Federation and was a recipient of their highest honor – The Silver Medal – for lifetime contributions to the advertising industry. Jerry is also an inductee in the Entrepreneurial & Business Excellence Hall of Fame.
Jerry has presented at scores of conferences and conducted customized training sessions for companies throughout the country. Along with his entrepreneurial spirit, Jerry brings an authentic and passionate attitude to his presentations.

Jimmy Hunt
Senior Vice President of Sales, Spectrio
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In 2019, Hunt’s company, Media Distribution Solutions (MDS/BetterVideo), was acquired by Spectrio. Following the acquisition, he took on the role of Senior Vice President of Sales, where he leads sales and business development initiatives. His focus remains on expanding key partnerships within the AV/IT and Manufacturing industries, ensuring continued growth and innovation.
As both an entrepreneur and a proven revenue leader, Hunt brings a results-driven approach to Spectrio. His ability to cultivate long-term relationships and drive business success makes him a key contributor to the company’s ongoing expansion and industry leadership.

Joe Hochgreve
Director of Digital Technology - TouchStone Digital
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Joe has worked with 1000’s of clients over the course of his career. From Fortune 500 clients down to start-ups he has gained notoriety as a top web professional in the industry. Some of the companies Joe has worked with include Apple, Nike, Faygo, General Motors, Ford Motor Company, Dana Corp and more.
When not working with high profile clients Joe uses his passion to teach his craft to the next generation of digital marketers.

Dr. Michael Chang
Dean - Chaplin School of Hospitality & Tourism Management at Florida International University
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Michael Seay
EVP, Brand Strategy - MadAveGroup
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Michael is a former President and board member of the Toledo chapter of the American Advertising Federation (AAF). He also served as a national AAF board member and the two-time Governor of AAF’s Fifth District board. At the local level, he launched the organization’s Mosaic Committee on Multi-Cultural Diversity and Inclusion. He’s a four-time recipient of AAF Toledo’s President’s Award and the 2024 recipient of AAF’s highest honor – The Silver Medal.
Michael brings creative, insightful, and market-tested, perspectives and philosophies to his fast-paced and energetic presentations and workshops.

Steve Evert
Director, BusinessVoice
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Steve has a passion for helping companies make strategic and tactical improvements to their overall customer experience.

Steve Weaver
Vice President Sales - Symrise
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He blends his experience in consumer products with his education to find opportunities for his customers to innovate and grow their business with Symrise. Steve enjoys many outdoor activates, he is an avid road and mountain biker in the summer and as a way to give back volunteers as an Alpine Ski Patroller in the winter.

Spence Levy
President - Air Esscentials Inc.
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Suzanne Markham Bagnera, Ph.D.
Program Director Chaplin School of Hospitality & Tourism Management - Florida International University
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PANELISTS

Bryant Wilson
CEO - Aroma Impressions
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Eddie Cloutier
Sensory Marketing Pros
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As a pragmatic, curious, problem-solver, Eddie shares his wealth of knowledge in audio and digital experiences with his clients and team. He founded Sensory Marketing Pros, previously known as ProAudio, because he loves helping small businesses leave a lasting impression. In his tenure at the company, Eddie has been dedicated to building relationships and putting people above the bottom line. When he’s not working, he loves to dote on his grandchildren and spend time with his wife of 30 years

Jimmy Harris
Owner & Founder - Harris Communications
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Owner and Founder of Harris Communications, Inc. Jimmy’s passion for raising the standard, ultimately, is what drives the success of his organization. He directs business growth and points his team in the right direction. With twenty years of experience, Jimmy coaches his team to help provide the right solution for your business.

Johnny Gailer
Harris Communications
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Johnny Gailer, representing Harris Communications, Inc., began his journey in the experience marketing world in 2013 when he joined the company founded by his father-in-law, Jimmy Harris. Over the years, he has played a key role in enhancing Telephony Audio offerings and expanding the company’s Scent Marketing venture. Johnny finds great satisfaction in building meaningful client relationships and developing creative strategies tailored to their needs. His goal is to ensure clients exceed customer expectations while staying ahead of industry trends. Outside of work, Johnny enjoys spending time with his wife and three sons, staying active in local sports, and volunteering. He is excited to contribute to the EMA board, an organization that has been crucial to his professional growth, and hopes to foster an environment of collaboration and success for all its members.

Mark T. Levy
Executive Vice President, Air Esscentials
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Marc T. Levy began his career in 1990 working in his family’s business, where he gained valuable experience custom-making uniforms for the hospitality industry. Seeking a new challenge, he transitioned to the timeshare industry, where he quickly became a top sales performer at Cendant Corporation, earning Rookie of the Year honors and consistently ranking among the company’s top salespeople nationwide. After relocating to Orlando and later transitioning to selling predeveloped land in Georgia, North Carolina, and West Virginia, Marc’s career continued to evolve.
In 2009, Marc became an investor in Air Esscentials and, recognizing the company’s potential, joined forces with Spence Levy to help grow the business into the successful, global leader in scent marketing it is today. With his extensive sales experience and entrepreneurial mindset, Marc has played a key role in expanding Air Esscentials’ footprint and fostering long-term client relationships.

Michael Newman
Founder - Thanks For Holding
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Michael’s passion for music and communication began in his teens with radio broadcasting and later expanded into TV and the wireless phone industry. In 2000, he founded Thanks For Holding, providing audio and video services to businesses across North America. A member of the Experience Marketing Association since 2007, Michael has served on various boards and committees to promote the industry.

Simon Faure-Field
Founder - Equal Strategy